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DAIKIN ELITE DEVELOPMENT PROGRAM DAIKIN ELITE
DEVELOPMENT PROGRAM

Daikin Atlantic Dealer Meeting

Monday, October 25th
10:30am- EMCO Welcome with Bruce Passmore
11:00am- Daikin Review with Elan Azar and Chris Hanson
12:00pm- Lunch
1:00pm- Why the Future Belongs to Companies Who Create the Employees They Want (See Description Below)
4:15pm- Wrap Up/Q &A
6:00pm- Dinner in the Cape Cliff Dining Room

Tuesday, October 26th
7:30am- Breakfast
8:30am – Daikin Light Commercial Solutions with Shawn Slaunwhite
9:00am- Finding Success as an HVACR contractor in the New Low-Carbon Economy with Martin Luymes, HRAI
10:30am- Why the Future Belongs to Companies Who Create the Employees They Want (See Description Below)
12:30pm- Lunch
1:30pm- Why the Future Belongs to Companies Who Create the Employees They Want (See Description Below)
3:30pm- Wrap Up/Q & A

Description

Why the Future Belongs to Companies Who Create the Employees They Want

  1. Your employee’s experience directly influences your customer’s experience.
  2. Winning moments with your team, from the inside-out, reflecting from their Employee Vision, creates domination by design to WOW your clients & make more money.
  3. Your customer experience defines your brand and differentiates you from the competition.
  4. From the voice of the company (CSR) to the face of your business (service professionals) you must design your customer’s journey beginning with the end in mind through intentional leadership.

We will focus on the entire customer journey from start to finish and every touchpoint creating a WOW factor for your clients. This training will give you practical processes to develop this experience for every member of your team 

Contact

Beth Munro

902-818-6685

bmunro@emcoltd.com

Date & Time

Monday, October 25 - Tuesday, October 26, 2021

Day 1: 10:30AM - 7:00PM
Day 2 8:30AM - 3:30PM

Location

Fox Harb'r Resort

1337 Fox Harbour Road

Wallace, NS B0K1Y0

1337 Fox Harbour Road, Wallace, NS B0K1Y0

Registration Required

Presenter

Stephen Dale

Trainer & Coach, Power Selling Pros

Stephen Dale brings over 15 years' experience as an operations manager in the home services industry. Working for two large MEP companies in the Dallas, Texas area where he grew up. Stephen has been a Coach and Trainer with PSP for over two years. Having experienced the training from PSP as a contractor, Stephen believed in the program so much, he reached out to Brigham seeking to partner with PSP. Stephen's diversified empirical knowledge is derived through extensive training from the following operations: Nexstar Network, Service Nation Alliance, Business Development Resources, Anthony Robbins Corporation, Airtime 500; just to name a few. Stephen holds a MBA from Texas A&M and a B.A. from Abilene Christian University. Stephen's training style is unique through his ability to connect with others at all levels through humor, knowledge, and class participation. Stephen's passion for the Home Services Industry illuminates through his ability to discover client's pain points and help provide solutions for success together.