DAIKIN ELITE DEVELOPMENT PROGRAM
DAIKIN ELITE
DEVELOPMENT PROGRAM
Daikin Atlantic Dealer Meeting
Monday, May 30th
9:30am- EMCO Welcome Speech with Bruce Passmore
10:00am- Daikin Review with Elan Azar
10:15am- Daikin Residential & Provincial Programs with Chris Hanson
11:00am- Intro to Keynote Presentation with Stephen Dale
12:00pm- Lunch
12:30pm- Breakout Lunch ‘n’ Learn – Marketing 101 with Dawn Morrison
1:15pm- Why the Future Belongs to Companies Who Create the Employees They Want with Stephen Dale (See Description Below)
4:15pm- Wrap Up / Q&A
6:00pm- Dinner
Tuesday, May 31st
9:00am – Daikin Commercial with Shawn Slaunwhite
9:30am- Greener Homes Grant with Dev Mylrajan
10:00am- Why the Future Belongs to Companies Who Create the Employees They Want with Stephen Dale (See Description Below)
12:00pm- Lunch
12:30pm- Breakout Lunch ‘n’ Learn – Troubleshooting 101 with Claudette Roy
1:15pm- Why the Future Belongs to Companies Who Create the Employees They Want with Stephen Dale (See Description Below)
3:15pm- Wrap Up / Q&A
Description
Why the Future Belongs to Companies Who Create the Employees They Want
Your employee’s experience directly influences your customer’s Employee Vision, creates domination by design to WOW your clients & make more money.
Your customer experience defines your brand and differentiates you from the competition.
From the voice of the company (CSR) to the face of your business (service professionals) you must design your customer’s journey beginning with the end in mind through intentional leadership.
We will focus on the entire customer journey from start to finish and every touchpoint creating a WOW factor for your clients. This training will give you practical processes to develop this experience for every member of your team.
Contact
Beth Munro
902-818-6685
Date & Time
Monday, May 30 - Tuesday, May 31, 2022
Day 1: 9:30AM - 6:30PM
Day 2 9:00AM - 3:15PM
Location
Fox Harb'r Resort
1337 Fox Harbour Road
Wallace, NS B0K1Y0
Registration Fee
Daikin Elite Dealers: Free
Non-Participant: $350 USD Per Registrant
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Presenter
Stephen Dale
Trainer & Coach, Power Selling Pros
Stephen Dale brings over 15 years' experience as an operations manager in the home services industry. Working for two large MEP companies in the Dallas, Texas area where he grew up. Stephen has been a Coach and Trainer with PSP for over two years. Having experienced the training from PSP as a contractor, Stephen believed in the program so much, he reached out to Brigham seeking to partner with PSP. Stephen's diversified empirical knowledge is derived through extensive training from the following operations: Nexstar Network, Service Nation Alliance, Business Development Resources, Anthony Robbins Corporation, Airtime 500; just to name a few. Stephen holds a MBA from Texas A&M and a B.A. from Abilene Christian University. Stephen's training style is unique through his ability to connect with others at all levels through humor, knowledge, and class participation. Stephen's passion for the Home Services Industry illuminates through his ability to discover client's pain points and help provide solutions for success together.