The Customer Service Business of the Future workshop is designed to teach you everything you need to know about the Smart Home™ and Building 36® Home Automation. The workshop helps to simplify the complexity of this new revenue stream and helps equip participants with a full working knowledge to get started with Building 36® Home Automation.
This Customer Service Business of the Future workshop covers:
- The importance of recurring monthly revenue in your business
- Best practices of service agreements and how to bundle comfort home
- The Building 36® Home Automation business strategy
- The platform, competition and differentiation
- Connected + protected kits and how to go to market
- MobileTech installation tool
- Dealer website management portal
- Customer site and experience
- Available help and resources
- FAQ’s
Objectives
The Customer Service Business of the Future workshop objectives include:
- Identifying and creating reoccurring monthly revenue
- Maximizing maintenance agreements
- Home automation
- Key Performance Indicators for reoccurring monthly revenue
Who Should Attend
Business owners looking to even out the peaks and valleys of the HVAC business and creating a business worth selling