Trainer: Gary Elekes, Drew Cameron, or James Leichter
Discuss in detail the structure of a service agreement program. The workshop will provide the forms, materials, and necessary structure to implement and execute a top performing service agreement process. A discussion will also be around how to control and ensure profitable growth and generate quality leads.
Topics Covered:
- How to implement a successful service agreement program
- Marketing materials for residential Service Agreements for Technicians
- Compensation plans and incentives for service agreements
- Goal setting for technicians
- Marketing Techniques to target zones and existing customers
- Pricing methods for service agreements
- Metrics around the service agreement model
- Scheduling Procedures
- Company culture to support plan
What to bring (Dealer)
- Current service agreement example and forms (if applicable)
- Technician training manual on service and maintenance discussion with homeowner
- Technician marketing collateral for marketing maintenance agreements
- Promo and marketing materials for service department if available
Audience:
- Owners of Trades
- Managers (GM / Sales Manager)
- Service Managers
- Mid Managers of any company wanting to grow and empower managers