DAIKIN ELITE DEVELOPMENT PROGRAM
DAIKIN ELITE
DEVELOPMENT PROGRAM
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Question 1 of 5
1. Question
We must train until our process is __________
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Question 2 of 5
2. Question
The process of reiterating and paraphrasing important customer info is _____________.
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Question 3 of 5
3. Question
The act of note-taking on a service call demonstrates ____________ what the client has to say.
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Question 4 of 5
4. Question
Which item will help the technician communicate with the homeowner?
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Question 5 of 5
5. Question
True or false: The person who is asking the questions is in control of the sales process.