DAIKIN ELITE DEVELOPMENT PROGRAM
DAIKIN ELITE
DEVELOPMENT PROGRAM
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True or false: Ideas are great but they must be accompanied by implementation.
Customers will spend _______ for the same product with better customer service.
When a customer receives good customer service, they tell an average of how many people?
When a customer receives poor customer service, they tell an average of how many people?
What percent of customers will do repeat business if they receive good customer service?