DAIKIN ELITE DEVELOPMENT PROGRAM
0 of 5 Questions completed
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 5 Questions answered correctly
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
You must score 80% or higher to move on to the next lesson.
If you scored lower than 80% you will be redirected back to the quiz to try again.
True or false: Employee buy-in is the most important component of the service agreement culture.
Placing an unavoidable offering of your service agreement on your invoices is an example of________.
Forcing a customer to proactively reject the clearly stated service agreement discounts for today’s service call is known as ______________.
The emotional aspect of the service agreement is based on ________.
Offering a free addition in our slower times (shoulder seasons) increases _________.