DAIKIN ELITE DEVELOPMENT PROGRAM
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True or false: When dealing with a tough customer we do not put them through the same process.
True or false: If the homeowner will not agree to having all decision makers present, there is no sense in running the call.
When a customer insists on shortchanging the design process, we still need to make sure we cover _________.
The design process is ________.
True or false: When dealing with a tough customer, we should mirror their personality to earn their respect.