DAIKIN ELITE DEVELOPMENT PROGRAM
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(Direct labor rate + labor burden) divided by .22 = ___________
True or false: Flat rate adjusts based on how long it takes to complete each particular call.
Which is one advantage of flat rate?
Offering preventive services at a discount on planned maintenance calls allows you to ________.
Total billed service hours to the customer divided by the total cost of labor is known as labor efficiency. What is the industry benchmark for this?