For nearly 25 years Darren Dixon has been a Successful Contractor in the Home Services industry. In his early career Darren became associated with Jim Abrams, who’s mentorship led to a total dominant growth and transformation of his company in Las Vegas Nevada. Darren soon sold the company to Abrams’ then company, ClockWork Home Services. At 34, Darren was promoted to the role of Director of Retail and Franchise Development. Darren was responsible for the growth and management of 21 company owned locations which grew from zero to $141,000,000 in four short years. Darren also led a team which managed 80 franchise operations preparing them for future acquisition and subsequently, saw those companies grow significantly during that time period. Darren’s vast knowledge and experience in Training, Operations, Marketing, Innovation and Sales has allowed him to assist thousands of individuals advance and grow their HVAC, Plumbing and Electrical companies including industry leaders such as Weldon Long, George Donaldson and many other recognized names in the National HVAC scene. Vision, prosperity mindset, relentless pursuit of excellence and a “No Excuses” approach to business has led Darren to be called “...the most ambitious and capable leader in the home services industry in North America.”

Russ Horrocks emerged as one of the most successful Comfort Advisors in America in the mid-90’s. Russ quickly took to sharing his unique knowledge of buyer psychology with sales forces across the country. He turned his profession into a passion, educating and coaching in-home sales and service advisors to understand the critical skills necessary to achieve results far exceeding personal mindset limitations and corporate expectations.

Most trainers preach about product and process. Russ teaches and coaches his sales and service protégés not only about what to do in the home and how to do to it, but more importantly, why. Why leads to a purpose allowing the people his students serve to build a strong connection based on a position of trust, confidence, competence and credibility. When matched with the creative execution of a process built to work with human nature and how people want to buy, it yields explosive growth.

Having mastered the sales process, in 2011 Russ joined with business development specialist, Drew Cameron, as Vice President of Flow Odyssey to help clients enhance the performance of their entire business, and transcend growing one person or department at a time. Together they work in the trenches with their clients in every facet of building successful home services businesses.

Clients embrace Russ’ detailed holistic approach to assessing a company’s people, present state and potential. Drawing a blueprint for success, he collaborates with clients onsite, online, and on-the-phone to achieve operational excellence with a hands-on strategic approach to growing people and implementing profit-based processes and systems. Clients benefit from Russ’ 20 years of knowledge and national experience, along with his relentless pursuit of building happy, effective, top-performing professionals and developing a culture of success and achievement.