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Residential Service Agreement Success


Discuss in detail the structure of a service agreement program. The workshop will provide the forms, materials, and necessary structure to implement and execute a top performing service agreement process. A discussion will also be around how to control and ensure profitable growth and generate quality leads.

Topics Covered:

  • How to implement a successful service agreement program
  • Marketing materials for residential Service Agreements for Technicians
  • Compensation plans and incentives for service agreements
  • Goal setting for technicians
  • Marketing Techniques to target zones and existing customers
  • Pricing methods for service agreements
  • Metrics around the service agreement model
  • Scheduling Procedures
  • Company culture to support plan

What to Bring:

  • Current service agreement example and forms (if applicable)
  • Technician training manual on service and maintenance discussion with homeowner
  • Technician marketing collateral for marketing maintenance agreements
  • Promo and marketing materials for service department if available

Who Should Attend?

  • Owners of Trades
  • Managers (GM / Sales Manager)
  • Service Managers
  • Mid Managers of any company wanting to grow and empower managers


Jeremy Chandler




Drew Cameron

President, Flow Odyssey and Energy Design Systems, LLC

Drew Cameron is America’s Most Sought-After Sales & Marketing Strategy and Success Advisor to Home Services Contractors and president of both FLOW Odyssey (formerly HVAC Sellutions) and Energy Design Systems, LLC: the premier industry alliance providing leading-edge technology along with complementary marketing and sales consultative support, recruiting, training, and coaching for performance and profit enhancement of Home Services Contactors. Drew is a renowned author, speaker, educator, coach, consultant, software developer, philanthropist, and an International Consultant Award Winner. Drew is also a president of the Cameron Family Memorial Foundation; a Board member, a Foundation Board Trustee, a Contractor University Founder & Faculty member, Resident Expert of Contractor Connect for Electric & Gas Industries Association (EGIA); a member of Black Belt Contracting (BBC).