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DAIKIN ELITE DEVELOPMENT PROGRAM DAIKIN ELITE
DEVELOPMENT PROGRAM

Steps 1-5 Overview
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Steps 1 & 2 - How to Build a WOW Relationship
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Exceeding the Expectations
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Delivering More Value Than Price
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The WOW Experience Checklist - Part 1
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The WOW Experience Checklist - Part 2
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Step 3 - Survey the System and Secure the Initial Repair
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Repair vs Replace - Part 1
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The Technician Repair Values vs Replacement Process Article
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Repair vs Replace - Part 2
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Repair vs Replace - Part 3
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Repair vs Replace Conversation
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Step 4 - Close the Doors and Make the Presentation
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12 Questions - Part 1
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12 Questions - Part 2
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12 Questions - Part 3
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Close the "I Want to Think about It" Door
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Closing the "Price" Door
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Step 5 - Bring the Call to a Conclusion
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